Responsible Gaming

Betting on p99 is entertainment — responsible, within your limits

Enjoy your wins, but never lose sight of your limits. At p99, we believe Responsible Gaming isn't just a rule — it's part of who we are. Your wellbeing and your family always matter to us.

Set a Deposit Limit
Voluntary Break
Self-Exclusion feature
24/7 support
Do a quick self-check

These questions are designed to help you reflect on your betting habits.

1
Do you find yourself repeatedly betting to try to recover money you've lost?
2
Are you using rent money or household funds to place bets?
3
Have family or friends expressed concern about your betting?
4
Does betting feel more important to you than sleep or work?
5
Do you feel restless or irritable when you're not betting?
If you answered "yes" to one or more of these questions, reach out to our support team. We don't judge — we help.

What Responsible Gaming Means

Online betting is a legitimate form of entertainment — an extra thrill alongside the excitement of a cricket match. But like any entertainment, it's important to know your limits. Responsible gaming means knowing your budget, accepting losses calmly, and never treating betting as a source of income.

At p99, we want every member to enjoy themselves in a healthy way. We know that for some people, betting can become an addiction — that's not a weakness, it's a real problem. That's why we've built tools and policies from the ground up to help you stay in control.

Remember — there are no guaranteed wins in betting. Only wager what you can afford to lose without it affecting your life. That's the essence of responsible play.

Warning signs of problem gambling

1
Chasing losses with continued betting

Chasing losses from one match in the next — this is a dangerous cycle.

2
Spending beyond your budget

Using money meant for household expenses on betting is a clear sign of a problem.

3
Hiding Your Betting

Hiding your betting activity from family or those close to you.

4
Emotional distress

Feeling angry, anxious, or restless when you can't place a bet.

5
Neglecting work or studies

Betting is causing harm to your daily responsibilities and relationships.

Don't wait if you notice these signs. Use p99's support team or our tools — right now.

P99's Responsible Gaming tools

Tools we provide to help you stay in control

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once set, it takes effect immediately.

Immediate Effect
Betting limits

Set a limit on how much you can lose within a given period. Once the limit is reached, no further bets can be placed.

Loss Control
Session Time Limit

Set a limit on how long you spend on the platform in one session. You'll get a reminder when time is up, and you'll be logged out automatically.

Time management
Cooling-off break

Take a self-imposed break from 1 day up to 6 weeks. You will not be able to log in to your account during this time.

Temporary Break
Self-Exclusion

Close your account for anywhere from 6 months to permanently. During this period, the account cannot be reopened.

Permanent solution
Betting history & analytics

View your monthly betting patterns and win/loss stats. Know yourself, stay aware.

Self-awareness

How to set limits

Setting limits at p99 is simple. Head to your account settings and you'll find all the tools in one place. No extra steps or approvals needed — everything can be done on your own.

Important: Decreasing a limit takes effect immediately. Increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.
Need help? Reach us via live chat or at support@p99.plus. Our support team is here to help in Bengali — no judgment, no questions asked.
1
Log In to Your Account

Log in to p99 with your username and password, then click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" tab in your account settings menu.

3
Choose the tool that works for you

Deposit limits, betting limits, session time, or Self-Exclusion — choose whatever works best for you.

4
Enter a limit amount and duration

Set an amount (e.g., ৳500 daily) and a timeframe (daily / weekly / monthly).

5
Confirm — Takes Effect Immediately

Clicking "Confirm" will activate the limit immediately. You will also receive a confirmation email.

Self-Exclusion — when a break is the best solution

Sometimes a short break isn't enough. If you feel that betting is having a negative impact on your life, Self-Exclusion is the most effective step to take.

Self-excluding on p99 will completely close your account for the chosen period. There will be no way to log in during this time — and if you attempt to open a new account, our system will detect it.

Self-exclusion duration: 6 months, 1 year, or permanently. Choose based on your situation. A permanent exclusion cannot be reversed.

You will have the opportunity to withdraw any remaining account balance before the exclusion takes effect.

Assess Your Betting Risk Level
Casual bettor Normal

Stay within your budget and take losses in stride.

At-Risk Bettor Stay alert

Occasionally going over budget or spending more time than intended.

Problematic Bettor Get Help

Regularly exceeding your budget, betting in secret, or unable to stop.

Keep in mind: If you're at the final stage, self-exclude immediately and contact support.

P99's commitment to Responsible Gaming

More than tools — we're building a culture

Age verification

Strict age verification is carried out at registration and at first withdrawal. p99 is strictly off-limits to anyone under 18.

Real-time alerts

If p99 detects unusual changes in your betting patterns, it will automatically send you an alert and recommend reviewing your limits.

Advertising Controls

P99 does not send any advertisements or promotional communications to self-excluded members. We respect your break.

Trained Support Team

Our support agents are trained to identify problem gambling and will assist you with sensitivity and without judgment.

Easy to lower, harder to raise

Designed so that decreasing a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

Awareness Information

Risk information is always visible before you start betting on the platform. We want you to make informed decisions.

Is betting an investment? No.

This is an important truth we want to state plainly — betting is not an investment or a reliable source of income. In the long run, the house always has an edge over the player.

Responsible players treat betting as entertainment — like buying a movie ticket or dining out. Set a fixed budget that you can afford to lose without it affecting your life.

Play for fun, not to win — that's the mindset of a responsible bettor.

Keep your family in mind

Betting doesn't only affect you — it affects your family too. If you have children, enable parental controls on your devices to prevent them from accessing betting sites.

If you think a family member may have a problem with betting, talk to them directly. p99's support team is also available to assist family members.

Remember — hiding a problem only makes it worse. Asking for help is a sign of strength.

FAQ

Frequently asked questions about accounts and registration

Each person may only hold one p99 account — this is a strict platform policy. However, two different individuals can maintain separate accounts even on the same device, as long as each account is genuinely registered under a different person's details. This means your brother, for example, would need to register using his own mobile number, email address, National ID, and bKash/Nagad number. If one person creates two accounts, or uses someone else's information, this constitutes a policy violation and both accounts may be closed. If you're unsure, contact support before registering.

Signing up on p99 is straightforward and takes just a few minutes. Here's what you'll need: an active mobile number (linked to bKash or Nagad), a valid email address, your full name (as it appears on your National ID), and a strong password. After registering, you'll receive an OTP on your mobile to verify your account — this takes 1–2 minutes. For your first withdrawal, you'll also need to complete KYC verification by submitting a copy of your National ID and a selfie. KYC approval typically takes within 24 hours. To get started, visit our registration page Go.
Enjoy responsibly

Start Betting Responsibly — Within Your Limits, Safely

All of p99's Responsible Gaming tools are in your hands. Play for fun — stay in control.

Set your own limits Safe & Secure 24/7 Bangla Support
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